The shift from maintenance to management will spread to the other facilities in the corporation and aﬀ ect over 1,000 employees. Every department, customer and stakeholder has beneﬁ tted from the new approach, not only from improved service but from reﬁ ned processes, environmental comfort and an improved quality of life. The proactive approach has led to fewer customer complaints and a more productive workplace. Every aspect of the new approach is focused on adding to the intrinsic and extrinsic value of the built environment serving all its stakeholders. Additional projects are planned for long-term solutions: A lighting retroﬁ t led to better lighting quality, while improved controls and the replacement of over 3,000 ﬂ uorescent lamps with LED lamps have contributed to a signiﬁ cant decrease in energy consumption. The proper use and monitoring of a Building Automation System (BAS) has allowed the team to customize scheduling, temperature ranges and air ﬂ ow, leading to a more comfortable environment. The implementation of a green cleaning program complements employee well-being and ensures a healthy workplace. As the department has created higher visibility, scrutiny is more present than ever, and there is added pressure to weigh performance. However, success breeds success. The positive strides make it easier to convince senior management to support facility management initiatives. For this relationship to work, facilities must measure successes then document and publicize them. The corporate suite is determined to remain a global company that embraces sustainability and the triple bottom line. Through transformative actions such as these, facility managers are poised to become the standard bearers in this goal. FMJ BILL CONLEY, CFM, SFP, FMP, LEED AP, IFMA Fellow, is facility manager at Yamaha Motor Corp. in Cypress, California, USA. Prior to that, he served as owner and chief sustainability oﬃ cer of CFM2, a facility management and sustainability consulting company. Conley has more than 40 years of experience in the facility management profession and has been a proponent of sustainable operations for more than 20 years. Conley has served on the IFMA board of directors, is a recipient of IFMA’s distinguished member of the year award and has received the association’s distinguished author award three times. He has been a regular contributor to FMJ for more than 20 years and has authored more than 60 FMJ articles.