IFMA launches a new online resource for Certified Facility Managers® A new information hub for news and intel directed toward Certified Facility Managers (CFMs.) has launched on the IFMA website. CFM Connect shares essential information and announcements related to the credential and those who have earned it. Go to ifma.org/cfmconnect to follow updates on the recertification process or applicant eligibility requirements, as well as to find opportunities for continuing education, mentoring or becoming an IFMA instructor. The hub also includes downloadable tools such as the CFM Maintenance Worksheet and many other items of interest. IFMA’s CFM credential sets the industry standard for ensuring the knowledge and competence of practicing facility managers. Since the program began in 1992, more than 3,100 facility managers from 32 countries have achieved this recognition. Learn more about value of becoming a CFM at fm.training/credentials/cfm. IFMA’s RBI releases O&M Benchmarking Report IFMA’s Research and Benchmarking Institute has published definitive benchmarks for facility management professionals covering janitorial, maintenance, utility costs and sustainable practices. Released in collaboration with the Royal Institution of Chartered Surveyors (RICS), IFMA’s 2017 O&M Benchmarking Report draws data from 2,000 survey respondents throughout the United States and Canada, and includes analysis of 98,000 buildings. New subjects in this edition include security operations costs and staffing, organizational characteristics, FM supervisory trends and FM department placement within the organizational structure. The report indicates a notable increase in janitorial costs over the previous edition and includes data subsets for 33 broad industry categories (including services, manufacturing and institutional) and 29 facility use categories (including office, industrial, assembly, retail and government types). The data points were drawn from a variety of building portfolio types, including space within a building, single and multiple buildings. Data is cross-referenced by region, climate and building age, type of ownership and more. Industry benchmarks provide invaluable data that FM professionals can use to anticipate project outcomes and to compare the actual results with similar projects. Members invited to contribute to IFMA’s new blog: The FM Pulse IFMA’s Knowledge Strategy team announces a new blog called “The FM Pulse.” A component of the Knowledge Library, the blog will focus on the lighter side of facility management. Meant to be a collaborative resource and a fun place to learn more about the industry, content will be written in an “infotainment” format, providing a behind-the-scenes look at FM, educational information, emerging trends and highlights of IFMA events. Members are invited to submit 300- to 500-word posts with accompanying images, including timely updates on best practices, new concepts and trending FM topics (no advertorial). Brief articles featuring how-to, explanations of FM concepts and “a-day-in-the-life” content will be accepted. Send submissions to Knowledge Library Team Lead Danielle Francisco at email@example.com. UPCOMING FM EVENTS SAME-IFMA FACILITIES MANAGEMENT WORKSHOP Feb. 7-9, 2018 San Antonio, Texas, USA fmworkshop.org FACILITY FUSION U.S. CONFERENCE AND EXPO March 20-22, 2018 Chicago, Illinois, USA facilityfusion.ifma.org WORLD WORKPLACE EUROPE CONFERENCE & EXPO May 15-17, 2018 Barcelona, Spain iOFFICE makes Inc. 5000 list for third year in a row The Inc. 5000 list is an annual ranking of the fastest-growing private companies in America. In addition to making the list for the third year in a row, IFMA Silver-level Corporate Sustaining Partner iOFFICE was also ranked in the top five among Houston, Texas-based software companies. iOFFICE is a workforce-centric IWMS software company, equipping facilities, CRE and workplace leaders with real-time data and mobile tools to plan for their workforce and workplace. This year, the company launched its latest employee experience solution, HUMMINGBIRD, which enables companies to leverage existing data to quickly transition to the digital workplace. The company has grown 59 percent over the past three years and has moved up 354 spots on the Inc. 5000 list from last year. The company also ranks among the top 100 fastest-growing companies in Houston. FSI Global welcomes Danny Ho as Hong Kong GM Adding to its offices in the United Kingdom, Australia and Dubai, facility management software provider FSI Global announced the opening of its Hong Kong office, overseen by General Manager Danny Ho. With a background in real estate, engineering and construction, enterprise asset management, total facilities and building information management, Danny will help raise the FSI profile in the Greater China and Asia Pacific regions. Bringing almost 30 years of experience in technology sales and strategic business development, Ho will champion FSI’s Concept Evolution™ suite of CAFM solutions, Concept Advantage single-purpose user-focused apps and FSI GO workforce mobility solutions. ISSA and WBA unite to serve facility service professionals In September, ISSA, the worldwide cleaning industry association, and the Workloader Benchmarking Alliance (WBA), a nonprofit resource for quantifying and disseminating ideas and practices for workloading labor, announced their future merger by signing a memorandum of understanding. The merger will enable ISSA and WBA to provide focused education and tools that facility service professionals need to improve their operational efficiency. “Workloading is the foundation that a successful and profitable cleaning program is built on,” said WBA president Sean Fox-Elster. “With labor comprising 80 percent or more of a cleaning budget, it’s surprising that there is no comprehensive, professional workloading certification or educational program. The merger of WBA and ISSA will fill that gap and help to improve skills in the profession as a whole.” Construction employment grew in August 2017 Construction Employers of America (CEA), which represents more than 15,000 employers and 1.4 million employees in the United States, reports that the U.S. Bureau of Labor Statistics’ August employment numbers revealed steady employment growth in the construction industry. Of the 156,000 jobs created in August, 28,000 positions were filled in construction employment. “Construction employment grew across every industry sector in August. While the growth is certainly encouraging, these gains are unlikely to be sustainable without congressional intervention in the form of a major infrastructure package. When Congress invests in infrastructure, it creates jobs in every single state.” JACK JACOBSON CEA spokesperson Specialty trade construction grew by more than 15,000 positions, continuing to lead employment in the construction sector. Nonresidential specialty construction grew by nearly 4,000 jobs and residential specialty construction increased by 11,500 positions. CEA is a coalition of seven U.S.-based construction specialty contracting associations, working together to raise awareness among policymakers, opinion leaders and the general public about the value of high-quality American construction. For more information, visit constructionemployersofamerica.com. Planon achieves “Leader” status in Green Quadrant® Integrated Workplace Management Systems The Verdantix Green Quadrant Integrated Workplace Management Systems (IWMS) report provides individuals who are responsible for selecting, implementing and managing software for real estate and facility management with a detailed benchmark of the 14 most prominent IWMS vendors. In the 2017 benchmark report, software provider and IFMA Silver-level Corporate Sustaining Partner Planon was named a “Leader.” The company was also recognized as one of the top three suppliers in terms of its aggregate capability scores, an indication of strong functionality across all areas of real estate and facility management. New Pig Releases Walk Zone Safety Report on workplace slips, trips, falls In August, New Pig, an authority on leaks, drips and spills, released the Walk Zone Safety Report, an in-depth look at slips, trips and falls in workplaces and public facilities. New Pig conducted the research in March 2017, gathering survey results from 369 professionals across industries spanning manufacturing and public-facing facilities such as supermarkets, retail and other commercial spaces. They found that many organizations underestimate floor safety risks and are unaware of high-risk walk zones that exist within their buildings, exposing them to significant liability, medical costs, productivity loss and damage to brand reputation. Key takeaways from the survey include: • Entryways can be dangerous. 51 percent of organizations identified the entranceway as the location of most slips, trips and falls in their building. • Most risk zones are not being addressed. 92 percent of organizations place floor mats in entranceways, while other dangerous risk zones go uncovered. • Popular solutions cause falls instead of preventing them. Nearly 15 percent of organizations reported that bunched-up or shifting rubber-backed floor mats are the primary reason for falls in their building. • Knowledge gaps exist. 54 percent of respondents were not aware of the OSHA Walking-Working Surfaces rule, which took effect in January of 2017. Only 29 percent reported meeting the rule’s requirements. Download the report at newpig.com/walk-zone-safety. Workplace wellness investment gains traction in Asia-Pacific region More companies across the Asia-Pacific region are investing in physical infrastructure and wellness programs to enhance their employees’ health and wellbeing. According to a recent CBRE survey, around 30 percent of occupiers in the region currently run wellness programs, while 30 percent indicated a strong desire to introduce one in the near future. The findings reinforce CBRE’s 2016 Millennials Survey, which revealed that wellness facilities such as gyms are influential factors in attracting and retaining millennial talent. With companies now adopting healthier buildings for better performance, some are considering registering for the International WELL Building Institute’s (IWBI) WELL Building Standard™. Launched in 2014, the standard is the first certification designed with a specific focus on how the built space impacts the health and wellbeing of its occupants. More than 500 projects are registered globally, with three projects certified in Asia-Pacific. A major challenge to qualifying for the WELL Building Standard in the Asia-Pacific region is mitigating air pollution, especially in China and India. In Australia, air quality is far less of a concern. Elsewhere, in Japan and South Korea, workplace stress is more of a concern than in other markets. As of July 2017, a total of 146 projects in the Asia-Pacific region had registered for the Well Building Standard, with two-thirds located in China, primarily in Beijing and Shanghai. Australia is the second largest market, with most projects registered in Sydney and Melbourne.
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