RICS’ report examines what AI means for the Built Environments Artificial intelligence (AI) is predicted to have a huge impact on the FM landscape, according to an Insight report published by the Royal Institution of Chartered Surveyors (RICS) in collaboration with the International Facility Management Association (IFMA). From the design and construction of a building, to managing and maintaining it, AI is increasingly being integrated into core business strategies, impacting the work of surveyors and facility managers. The report examines current thinking, applications and predictions surrounding AI to uncover how it will transform the way we work and how we can exploit it to improve the quality of the built environment. Risks and opportunities are weighed; but the primary take-away is that workplace professionals need to understand what this technology can do now, what is probable in the foreseeable future and the actions that might have to be taken to deal with it. “Within the built environment, the impact of AI will be felt the greatest in facility management. This is because areas of FM have scope for automation.” — CHRIS HOAR Co-author, RICS Insight Report RICS’ Insight reports cover topical issues in land, real-estate, construction and infrastructure. Access the AI report at bit.ly/2iZ1SN5. UPCOMING EVENTS SAME-IFMA FM Workshop Feb. 7-9 San Antonio, Texas, USA www.fmworkshop.org World Workplace India 2018 Conference and Expo Feb. 15-16 Mumbai, Maharashtra, India worldworkplaceindia.ifma.org Facility Fusion U.S. 2018 Conference and Expo March 20-22 Chicago, Illinois, USA facilityfusion.ifma.org World Workplace Forum Middle East 2018 Conference and Expo April 19 Dubai, United Arab Emirates www.ifma.org/events/fm-events World Workplace Europe 2018 Conference and Expo May 15-17 Barcelona, Spain www.worldworkplaceeurope.ifma.org International Sustainable Asset Management Conference 2018 June 4-6 Atlanta, Georgia, USA Education and technology experts envision the campus of the future Drones will shepherd robots on a clean campus — this is just one of the messages about the future of higher-education facility management that emerged from Planon’s first Higher Education Symposium. Held Sept. 29, 2017, at the Harvard Club of Boston, the event united experts in higher education and technology with university and college personnel from the United States and Europe to share ideas about how technical innovation is transforming higher education. Interactive workshops generated intriguing scenarios about the smart campus of the future. Participants were asked to focus on a common facility management business process of their choosing, and to design a speculative scenario in which emerging technologies could remove friction points from the process. One of the groups focused on litter and trash removal — the concept of a constantly “clean campus” — and envisioned the use of robots to roam the campus conducting trash pickup, while drones scouted locations where service was needed and guided the robots to the areas. Other workgroups created similar scenarios around equipment maintenance and financial processing, enlisting technologies such as BIM, artificial intelligence, machine learning and 3-D printing to speed up work and eliminate sticking points in workflow. The exercise assumed a five-year window for implementation. Sponsored by IFMA Silver-level Corporate Sustaining Partner Planon Corp., the daylong event included presentations from two European universities — Lancaster University in the United Kingdom, and Wageningen University in the Netherlands — addressing their advanced facility management processes, and the importance of communities in promoting the distinctive requirements of the academic world in managing facilities and real estate. Hong Kong Jockey Club facilitates FM professional development in Asia Founded in 1884, the Hong Kong Jockey Club (HKJC) is a world-class horseracing operator and Hong Kong’s largest community benefactor, operating as a not-for-profit organization. Underlining its commitment to promote lifelong learning among its employees, HKJC offered IFMA’s instructor-led Essentials of Facility Management course to its full-time employees last October. Conducted at HKJC’s new college — a state-of-the-art training facility that provides a range of learning and development opportunities delivered by in-house and external subject matter experts — the course attracted more than 40 registrations within a week from various business functions across the organization such as catering, retail, Telebet, HR and IT. “It was great to see interest from other non-FM staff who want to explore the FM world and may eventually join the industry,” said Graham Tier, Head of the Property and Facilities Management Department at the Hong Kong Jockey Club. Engage mobile app is live in iOS and Google Play app stores Search for “IFMA Engage” in the iOS and Google app stores. With the app, you will be able to: » Navigate your Engage groups » View discussions » Post a new message or reply to an existing discussion thread » Access your Engage inbox » Search the Member Directory » Receive push notifications Share documents and interact with FM colleagues at engage.ifma.org. ACQUISITIONS & EXPANSIONS Sodexo Singapore acquires Kim Yew Electrical & Sanitary. Kim Yew Electrical & Sanitary, one of Singapore’s top hard FM service providers, will now operate as a wholly owned subsidiary of Sodexo Singapore under its new name, Sodexo Kim Yew Pte. Ltd. Combining Sodexo’s capabilities in FM and food services with Kim Yew’s technical expertise in hard FM services allows Sodexo Singapore to enhance its service offering and address the needs of the growing integrated FM services market in the region. Trane® acquires CALMAC® Corp. Trane, a global provider of indoor comfort systems and services and a brand of Ingersoll Rand, has acquired CALMAC Corp., a privately held company specializing in cool energy technologies. CALMAC’s ice-storage tanks are integrated with Trane commercial HVAC systems to take pressure off the energy grid. The CALMAC acquisition is consistent with Ingersoll Rand’s strategy to help customers solve climate and industrial challenges, including energy and fuel efficiency, food waste and productivity. Accruent acquires BlueCielo. Global software company Accruent has acquired Amsterdam-based BlueCielo, an advanced asset life cycle information management provider. More than 1,200 companies around the world depend on BlueCielo Meridian solutions to ensure compliance, control costs, improve safety, protect their brand reputation and extend the lifespans of decades-old assets. The BlueCielo acquisition is the latest in a series of strategic acquisitions fueling Accruent’s growth, including Lucernex, a global provider of integrated workplace management systems, and Verisae, a provider of cloud-based solutions that connect facilities and assets to the maintenance and service network through the Internet of Things. Invicara establishes offices in the U.K. and Ireland. A provider of transformative solutions for building information modeling (BIM), Invicara has opened offices in the United Kingdom (U.K.) and Ireland. The company’s flagship product, BIM Assure, will help ensure compliance to the U.K. BIM mandate, provide better access to BIM models, and help owners streamline transitions to building operations, leveraging complete, reliable, digital handover. AkitaBox continues rapid growth with new office space. To accommodate a rapidly growing team for their facility management software solution, tech company AkitaBox has moved to a new space offering three times the square footage of their previous office. The 10,200-square-foot suite offers plenty of space for collaboration and features dedicated, department-specific breakout spaces and conference rooms. Quadrupling in size since 2016, AkitaBox now employs more than 60 facility innovators and has successfully provided software implementation in more than 200 million square feet of building space across the United States. Survey reveals majority of facilities teams are unprepared for catastrophes Survey statistics in the just released eBook “Information Management for Facilities and Operations” show that building managers and their facility teams aren’t as prepared for the next catastrophe as they’d like to be. Released by AIIM Market Research and ARC Document Solutions, the eBook highlights trends in facility management on preparedness and recovery, including cloud storage and accessibility of building information, the ability to respond to emergencies, and succession planning to preserve knowledge and information. The survey reveals that a catastrophe in a commercial building or public facility can be expected every two years, far more often and at a far higher cost than previously believed. Catastrophe types incurring the highest costs include water, fires, wind-related and earthquakes and overall, there was an average cost of US$500,000 in damages to buildings. Accessing information, including emergency response plans, ranked as one of the top-three challenges faced by facilities teams following a catastrophe. Of the survey respondents who cite having digital policies and procedures in place, 29 percent report these documents are in the cloud, and only 15 percent say they are accessible on mobile devices. “The survey results highlight the urgency for facilities and operations teams to adopt modern practices for building information storage and retrieval to be prepared for the next catastrophe,” says Brian Bailard, EVP and general manager of ARC Technology Solutions, a unit of IFMA Silver-level Corporate Sustaining Partner ARC Document Solutions. “The added benefit of cloud storage is enabling anytime, anywhere access to facilities dashboards via mobile devices.” The eBook contains insights from a survey conducted in August 2017 by AIIM to their 190,000+ global community of facilities and operations professionals. For more survey findings, download the eBook at http://go.e-arc.com/ebook-ifma. Louvre Abu Dhabi welcomes visitors on sold-out opening day On Nov. 11, 2017, Louvre Abu Dhabi opened its doors to the public. The highly anticipated museum welcomed thousands of visitors to see the exceptional architecture and the masterpieces displayed throughout the galleries. The museum is located on Saadiyat Island, 500 meters off the coast of Abu Dhabi, United Arab Emirates. A mixed commercial, residential and leisure project is currently under construction on the island, expected to be completed in 2020. Louvre Abu Dhabi was born out of a unique intergovernmental agreement between the governments of Abu Dhabi and France in 2007. As part of the agreement, Louvre Abu Dhabi has access to expertise and training from 17 French partner institutions, as well as loans from 13 leading French museums for 10 years, and will benefit from special exhibitions organized by these institutions for 15 years. Designed by French architect Jean Nouvel, the museum contains 12 chapters in the galleries, special exhibition spaces, a Children’s Museum, auditorium, restaurants, retail and a research center. Surrounded by the sea, the buildings are connected by waterfront promenades beneath the museum’s stunning dome. Tickets, tours and more information are available at www.louvreabudhabi.ae. AWARDS Power UP receives 2017 Project of the Year award for renovation project. The Associated General Contractors of Missouri honored Power UP electrical contractors in November 2017, with the “Project of the Year” Keystone Award for their electrical and lighting installation work on the US$24-million Kiener Plaza renovation in St. Louis, Missouri, USA. KPost named 2017 Commercial Roofing Contractor of the Year. KPost Roofing & Waterproofing was named 2017 Commercial Roofing Contractor of the Year from Roofing Contractor Magazine, having worked on projects such as JP Morgan Chase, Toyota North American Headquarters, Dallas Cowboys World Headquarters, AT&T Stadium, Irving Music Factory, Omni Dallas Convention Center Hotel, Reunion Tower, The Statler Hotel and others. Duke’s Landscape Management receives safety award. Duke’s Landscape Management Inc. was awarded the 2016 Safety Recognition Award in the National Association of Landscape Professionals (NALP) annual Saftey Recgonition Awards Program. Demand Logic awarded 2017 Building Tech of the Year. Demand Logic was recognized at the businessGreen Tech Awards with the Building Tech of the Year award for its software tool that allows for swift acquisition and visualization of an entire commercial building’s terminal unit functionality and performance level.
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