Behind the Brand
Company: Biamp Systems Expertise: Audio/Visual CSP Level: Silver CSP Since: 2014 Website: biamp.com

How is Biamp advancing the use of emergency response technology within facilities?

Biamp is deeply committed to enhancing facilities’ safety and security through advanced technology. Our voice communication systems are designed with the utmost reliability and clarity in mind, ensuring that in the event of an emergency, clear and comprehensible instructions can be communicated swiftly across the entire facility.

Our Vocia platform, in particular, exemplifies this commitment. It is a networked, EN 54-certified voice evacuation system that ensures messages are delivered reliably and coherently in critical situations. By integrating such technologies into facility management strategies, Biamp helps ensure that building occupants are better protected and that facility managers are equipped with effective tools for emergency preparedness and response.

In what ways does Vocia bring peace of mind to FMs?

Facility managers can count on Vocia’s key advantages regardless of the installation situation. Whether planning for a specific area, a single building, an entire campus, or a multi-location enterprise, Vocia can be configured to solve even the most complex voice communication needs—whatever the space demands.

Vocia also stands out for its distributed, decentralized architecture. Other voice communication systems use a centralized processor; if that processor fails, the entire system fails. Vocia utilizes distributed networking with system intelligence residing in each local device. Should a device fail, only that device is impacted, and the remainder of the system is still operational. Vocia’s internal monitoring feature immediately reports any failure so corrective measures can be taken. There are also redundancies built into many Vocia devices, so that in the event of failure, another device can back it up. That means the system will remain functional and keep everyone in the facility safe, even if an element goes offline.

Vocia achieves the high standards modern paging demands, including simple overhead paging and advanced multi-facility communications. In addition, the system is interoperable with Biamp Tesira®, Cambridge sound masking, and Community loudspeaker product families, and has no recurring software licensing fees, providing significant cost savings.

How does Vocia perform in extremely noisy or quiet environments?

Vocia’s clarity and intelligibility are just some of the features that make the platform such a game changer. Not only are messages delivered where they need to go, but those messages are always heard and understood clearly. Biamp has spent years developing acoustic echo cancellation technology in our audio products, applying this knowledge to Vocia’s ambient noise compensation (ANC) technology – allowing the paging volume to adjust up or down based on real-time ambient noise levels.

ANC is also helpful in quiet environments such as hospitals. If patients are resting and the floor is quiet, then the overhead pages will not be harsh or jarring.

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