How is OfficeSpace Software responding to the ever-changing needs of the FM world?

FM leaders are being asked to carry more than ever. Hybrid schedules shift weekly, executive scrutiny increases and cost pressures don't let up. At the same time, the expectation to have clear, defensible answers hasn't changed.

The old way of managing space and assets meant stitching together reports from disconnected systems. By the time the data was assembled, the moment had usually passed.

OfficeSpace gives you one operating system for space, assets, visitors, and workplace experience. You can see what's happening across your workplace in real time, spot patterns before they become problems with proactive alerts and show measurable impact when leadership asks for it.

A big part of how we deliver that is through AI Canvas, the agentic layer embedded across the OfficeSpace platform. Rather than adding AI to isolated features, AI Canvas brings a coordinated team of purpose-built workplace agents into your workflows. The Space Planning Agent compresses planning cycles using predictive occupancy and utilization data. The Insights Agent answers questions about your space utilization so you don’t need to dig through multiple spreadsheets and dashboards. The Workplace Experience (WEX) Agent proactively recommends desks to employees near their team, and suggests the best in-office days based on who else is in the office. Together they move workplace operations from reactive reporting to predictive orchestration. Through our all-in-one operating system, FMs can run dynamic workplaces, deliver a best-in-class employee experience and become strategic leaders of their workspace.

 

What research or product innovations will help facility managers be more successful?

Our 2026 Built World Market Report gives workplace teams a clearer view into what's actually happening at the office, grounded in real behavioral signals from 954 organizations across 116 million square feet.

A few findings stand out. Average peak utilization sits at just 25 percent, but desk bookings are up 8 percent and room bookings are up 20 percent. That gap tells an important story: employees are choosing the office with intention, carefully selecting where they sit and with whom. The office isn't underperforming because people don't want to come in. It's underperforming because space hasn't caught up to how people actually work.

Presence data adoption increased by 58 percent since 2024, with more organizations turning to live signals from badge swipes, sensors, and WiFi rather than relying on assumptions. And organizations are adapting faster than ever, with millions of seating changes executed in 2025 alone. Space agility has become an operational requirement, not a nice-to-have.

The full report includes utilization benchmarks, seating strategy comparisons, behavioral patterns, and actionable recommendations for 2026 planning. Download a copy here.

How is OfficeSpace Software improving the FM industry?

For years, workplace technology split facilities into two worlds: IWMS for operations, and WEX for the employee experience. FM leaders became the human integration layer between them, spending time translating data across systems rather than acting on it.

OfficeSpace unifies both inside one platform and defines a new category: Built World Operating Software. When space strategy and employee experience live in separate systems, offices sit underutilized, assets fail earlier than they should, and leaders lack the visibility needed to make confident decisions. When they live together, you get a complete picture without the manual assembly work.

Facilities leaders using this unified model have achieved up to 66 percent higher utilization, up to 30 percent real estate cost reduction and 10-20 percent asset lifespan extension.

Tell us your "why" in the FM world.

FM leaders carry enormous responsibility. When something breaks, everyone calls you. When a move needs to happen fast, you coordinate it. When leadership wants proof that return-to-office is working, you produce the numbers. Yet historically, FM teams have operated with the least integrated technology of any function that carries this level of weight.

We believe the built world is performance infrastructure. It shapes productivity, engagement, safety and cost. When organizations lack visibility into how space, assets and experience connect, they leave real value on the table. That disconnect is what we call the Built World Experience Gap, and closing it is what OfficeSpace is built to do.

AI Canvas supports that mission as the agentic layer inside OfficeSpace, turning workplace data into clear next actions through agents that automate planning, surface insights in natural language and keep recommendations current as conditions change.