Behind the Brand
Company: Tork Expertise: Janitorial Supplies/Cleaning Products CSP Level: Silver CSP Since: 2021 Website: torkusa.com

Who is Tork?

Tork is the Professional Hygiene brand from Essity, a leading global hygiene and health company, and is the No. 1 professional hygiene brand in the world.* A committed partner to customers in over 110 countries, the Tork brand provides professional hygiene products and services to customers worldwide, ranging from restaurants and healthcare facilities to offices, schools, and industrial facilities. Our products include dispensers, paper towels, toilet paper, soap, napkins, wipers, but beyond physical cleaning products, we offer software solutions for data-driven cleaning. Through expertise in hygiene, functional design, and sustainability, Tork has become a market leader that truly supports customers and inspires them to think ahead so they can leverage better hygiene for better business. To keep up with the latest Tork news and innovations, please visit www.torkusa.com

*Based on 2023 global sales of Tork branded products & services for professional use.

Why should FMs pick you as a partner?

BTB-TorkTork is more than just a supplier—we are a trusted partner committed to helping facility managers improve efficiency, sustainability efforts and overall business performance through hygiene. Our customers - from offices and airports to athletic facilities and hospitals - look to us to think ahead and devise hygiene solutions to optimize operations.

One customer put it this way: "Tork has been a great partner because we've brought issues to them and they've come back with solutions, as well as new technologies that really helped us from an operational standpoint."

Pressured to do more with less due to staff shortage and budget pressure, FMs can rely on the high-capacity dispensers and premium hygiene solutions from Tork to to enhance guest and employee experiences while reducing waste and lowering refill frequency.

From restrooms to breakrooms and workspaces, we offer industry-leading solutions for every area of a facility, helping streamline cleaning routines, saving time and resources.

How is your company responding to the ever-changing needs of the FM world?

Tork conducts ongoing research with FMs to identify real-world industry challenges — such as heightened hygiene expectations, meeting the demands of varied user traffic, cleaning staff shortages, and managing or reducing complaints—to develop tailored, efficient solutions that simplify decision-making and build lasting trust.

Washrooms account for 45 percent of building complaints, with quality and healthy environment being the  top  priority and 86 percent of employees regard cleanliness as the most important aspect of a good work environment.** Tork provides data-driven cleaning and hygiene products that are easy to use and prevent run outs, allowing FMs to optimize cleaning quality as well as operational efficiency. User-friendly systems and simple instructions also help new cleaning staff get up to speed quickly, ensuring consistent performance.

In addition to addressing immediate operational needs, the Tork brand’s high-capacity, low-maintenance dispensers and hygiene solutions address long-term sustainability goals. Our smart products and digital tools help reduce waste, streamline cleaning processes, and optimize resource usage.

**June 2022 & 2024 Behaviorally – Qualitative and quantitative office segment research with 600+ respondents in North America and Europe

Tell us about your corporate social responsibility and environmental, social and governance efforts or projects. How have these contributed to the community?

Tork champions inclusive and sustainable hygiene and aims to eliminate visible and invisible barriers to hygiene so everyone can have comfortable access to public restrooms.

Research shows:***

  • Almost 1 in 3 Americans face barriers to washing their hands in public restrooms.

  • Around 1 in 5 Americans experience difficulties using soap or hand towel dispensers due to an injury, health condition, physical capability or as a parent with a child.

  • More than 1 in 3 Americans cite lack of cleanliness as a barrier to using workplace or public restrooms.

Advancing inclusive hygiene in public restrooms is good for people and for business​. Poor public restroom experiences often impact business reputation and revenue, as stadium-goers may avoid purchasing food and drinks, and restaurant patrons may write poor reviews. ​

The Tork Coalition for Inclusive Hygiene will help raise awareness of the need to bring inclusive hygiene to public restrooms and develop resources that businesses and facilities can put into action in their restrooms.

***Survey among nationally representative group, barriers faced personally or in assisting others, 2024

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