Why do facility teams rely on ARC Facilities every day?

ARC Facilities gives facility teams a single, trusted source for the building information they rely on every day. Building plans, O&M manuals, equipment records, emergency procedures, warranties, construction documents and asset data are organized in one secure, mobile-first platform. Instead of searching through paper files, shared drives or disconnected systems, teams can quickly locate the information they need from a phone or tablet.

The platform also preserves building knowledge over time. As projects are completed and equipment changes, documents are updated and retained in a living digital building record. Rather than losing valuable information when employees retire or projects close out, organizations continually build a more complete record of every facility.

Upcoming innovations such as ARC Intelligence will make finding information even more intuitive. Users can ask questions by voice or text to locate equipment, documents, shutoff valves or emergency procedures. Teams can also capture equipment information by photographing the equipment, allowing the platform to identify the make, model, serial number and associated documentation.

Why is ARC Facilities an important part of emergency preparedness?

Every emergency depends on having the right building information before decisions are made. ARC Facilities enables users to identify shutoff locations, emergency equipment, exits, utilities and other critical assets so personnel know exactly where to go and what to do.

Emergency procedures, evacuation plans, contact lists, and equipment documentation are stored alongside building drawings, eliminating the need to search multiple systems during an incident. Organizations can also securely share building information with fire departments, police and other first responders before they arrive on site, improving coordination during water leaks, power outages, severe weather, mechanical failures and other emergencies.

What happens if internet service is unavailable?

Business operations do not stop when connectivity is interrupted. ARC Facilities keeps critical building information available even when internet service is unavailable.

Building plans, equipment documentation, and emergency procedures remain available on mobile devices, allowing facility teams to continue supporting operations, inspections, and emergency response during network outages or other disruptions. This capability is especially valuable for health care organizations, manufacturers, campuses and remote facilities where dependable connectivity cannot always be guaranteed.

How does ARC Facilities support maintenance and capital projects?

Facility teams use ARC Facilities throughout the entire building lifecycle. Whether performing preventive maintenance, troubleshooting equipment, planning renovations or managing capital improvements, technicians have one reliable source for the information they need.

Construction closeout documents, RFIs, submittals, warranties, O&M manuals and as-built drawings become part of a permanent digital building record instead of being scattered across multiple locations. Working from the same verified information helps teams complete work more efficiently, reduces duplicate effort and improves collaboration across departments.

Why is preserving institutional knowledge becoming more important?

As experienced employees retire and facilities become more complex, organizations risk losing decades of valuable building knowledge. ARC Facilities captures and organizes that information so it remains available for future teams.

Equipment histories, building modifications, project documentation, operating procedures and building plans become part of a centralized building record that can be shared across departments. This reduces dependence on individual employees, shortens onboarding for new technicians and ensures valuable facility knowledge is retained for years to come.

How does ARC Facilities help reduce operational and compliance risk?

Reliable documentation supports safer operations, stronger compliance, and better decision-making. ARC Facilities helps organizations maintain current building records for regulatory inspections, accreditation surveys, insurance requirements and audits.

When documentation is organized and readily available, inspections move more smoothly, auditors receive information more quickly, and facility leaders have greater confidence that records reflect current building conditions. By ensuring personnel can locate accurate building information whenever it is needed, ARC Facilities helps reduce downtime, strengthen emergency preparedness, support compliance and improve long-term operational resilience.