What research or product innovations is your company working on that will help facility managers be more successful in their roles?

Armstrong World Industries is here to help Facility Managers meet and exceed their energy efficiency goals with our revolutionary energy saving ceilings. Armstrong launched and continues to expand our Templok® energy saving ceiling solution, which reduces energy costs and consumption by up to 15%. FMs benefit from traditional drop ceiling performance features like sound blocking and sag/humidity resistance while adding in the benefit of reduced hot/cold complaints from occupants. How? Energy saving ceiling tiles feature Templok Phase Change Material (PCM) technology that melts and freezes around a comfortable 72°F. During warmer weather, the PCM will gradually melt and passively cool the space. In the evening, the stored heat is released back into the building as the temperature drops, re-freezing the PCM. Templok Energy Saving Ceilings, only from Armstrong, are perfect for new spaces or for retrofitting an existing location.  

How is your company/product changing/improving the FM industry?

Armstrong is committed to keeping the environments where we live, work, learn, heal, and play healthier, safer, and more productive. Acoustic ceiling tiles and walls support the goals of FMs by providing better building performance, occupancy comfort, and cost efficiency. Fire safety, appearance enhancements, ease of maintenance, and acoustic performance are just a few of the ways Armstrong products bring commercial spaces to life. The Armstrong Sustain® portfolio allows FMs to meet the highest industry sustainability standards. At the same time, our Total Acoustics® collection provides FMs with the ideal combination of sound absorption and sound blocking in one ceiling panel. We look forward to changing and improving the FM industry with our Sustain, Total Acoustics, and energy saving ceiling products.  

How is your company responding to the ever-changing needs of the FM world?

At Armstrong, we understand sustainability, quality, and cost are top-of-mind for FMs. We have responded by introducing new and innovative product collections that meet the changing functions of buildings and their occupants. Armstrong continues to expand our portfolio by welcoming more products and brands. The Armstrong Ceilings Recycling Program provides an efficient solution for FMs looking to reduce construction waste and embodied carbon on commercial renovation projects. We strive to be a trusted resource for one of the many decisions that come up for FMs whether it's for a large project or a small repair.  

How is Armstrong using technology to help the FM industry be more efficient?

Our dedication to technology is evident in our products and processes, which results in valuable partnerships with our FM community. Armstrong has developed an e-commerce platform to help our FM audience directly: Kanopi™ by Armstrong World Industries. FMs appreciate delivery directly from the manufacturer to the project site and benefit from hassle-free online ordering and fast delivery. Whether it’s five or 5,000 locations, FMs are saving time and money thanks to the launch of Kanopi. From attic stock for refreshing and remodeling older spaces to a unique product mix for new construction nationwide, the online ordering platform allows FMs to place orders 24/7 for as many properties and SKUs as they need.  

Why should FMs pick you as a partner?

Armstrong has been committed to improving indoor environments for over 160 years. We know that creating a productive and exciting workplace starts from the top, with the ceiling. Over the years, we’ve introduced solutions that optimize acoustics and maximize natural light. As a trusted source, Armstrong knows FMs are stretched across multiple properties, vendors, and material needs. We’ve taken the time to listen to our FM audience, and as a result, we support each FM with one point of contact and an easy-to-use online ordering platform. Our history of innovation and our commitment to sustainable products attract FMs, but it’s our ease of ordering, fast delivery, and hands-on customer service that have FMs relying on Armstrong for their ceiling and wall product needs.