How is The Building People responding to the ever-changing needs of the FM world?

Our biggest differentiator is that we look at a total portfolio solution. There are a lot of companies that focus on specific solutions in the workplace, facilities, energy or technology. We have realized the importance of technology, buildings and people working together as one cohesive portfolio solution to enhance organizational alignment. This is the single most important component for success because technology, buildings, and people are not autonomous; they must be aligned together for the benefit of the organization to meet its overall mission.   

You can make a building smart with technology, but that doesn't mean it will perform more efficiently. And then, how are people adapting to new technologies? People adapt to change differently. The early adopters are always looking for the newest technology and wanting to use it, while the laggards are still trying to figure out if they want to use and implement it. We focus on taking technology and implementing it into the building to its full capacity, making sure the people are adapting to the technology to ensure it is fully implementable.  

How is The Building People changing the FM industry?

We're changing the FM industry by looking at the entire solution and the total life cycle of facilities versus looking at a segment of the life cycle. We're not just paying attention to managing or operating your building, but your entire facilities management solution. We don't look at facilities on a prescriptive basis. Prescriptive solutions are not changing the way FM is delivered. We implement a strategic approach to facility management delivery. We look at the entire facility and figure out how to improve it. From day one, we've strived to find operational efficiency and how we can save the occupant money while reducing energy and moving towards a more automated format, all without sacrificing reliability and credibility in the building. You don't have to pick between energy savings and operational efficiency. You should get both. We're bringing that total solution to the customer.  

Tell us your “why” in the FM world.

Our why is ensuring that the workplace and workforce unite cohesively to deliver the organization's mission. Even if we are just operating the building, we're here to be strategic. Our why is not forcing decisions but making sure you have an operationally excellent footprint and a workforce adapting to and maximizing the workplace.