How is Velosio responding to the ever-changing needs of the FM world?

Microsoft is at the forefront of the technology trends and there has been a major evolution over the last few years. We are seeing many facility management companies move from reactive to proactive using modern technology. The latest advancement is in artificial intelligence, which is embedded directly into Dynamics 365 Field Service, providing cutting edge technology that helps you adapt to the ever-changing needs of the FM world. For example, a customer can email you a service issue and, with the touch of a button, the software will generate a work order within the system. This helps streamline and automate some of the more mundane tasks, allowing you to focus on customer-centric tasks. At Velosio, our technology experts specialize in staying ahead of the technology trends and adapting to the needs of the industry. We’re here to help you through these constant changes with guidance and expertise to keep your business functioning at top speed.  

Why should FMs pick Velosio as a partner?

Our goal is to make your life and work as fluid and sensible as possible. While we are a technology partner, we are also much more than that. Our experts have years of experience in the field – just like you. We’ve hired people who have run field service operations. We understand the day in the life for field technicians, customer representatives, directors of operations and more. We know your struggles, we speak the language, and we understand what you’re looking for. From knowing how to properly streamline processes to cutting costs and best practices, we bring all of this to the table and more. In fact, we’ve done small size to global deployments within the facilities management industry and have best practices around business processes, data migration, and we’ve built IP to fill gaps we’ve seen. This knowledge and experience, paired with Dynamics 365 Field Service, helps us streamline business processes and implement business technology solutions to gain efficiencies and insights that take your organization from good to great.   

How is Velosio changing the FM industry?

Gone are the days of excel spreadsheets and notebooks full of information. Now, everything you need is at your fingertips. From providing technicians with a mobile app, to predictive maintenance and resource optimization, Dynamics 365 Field Service can revolutionize the way you do business. We know this is a big investment, so we’re focused on finding the things that can have a significant ROI for you. For example, one of our customers was manually processing over ten thousand work orders per month. Now, their work orders are all automated and they achieved ROI within two months of deploying Dynamics 365 Field Service. In improving business processes and eliminating unnecessary work, you can save so much time, money, and effort.  

What is your “why” in the FM world?

We’re passionate about helping you utilize modern technology solutions to make your life and business better. Because we’ve been in the field, we know how frustrating and time-consuming some of the challenges of the industry can be. We also know that the right software solution can truly transform your business. When looking for a technology partner, you’ll often hear, “Let us help you with digital transformation.” But this is really an opportunity to reimagine and transform how your organization operates from the ground up. Dynamics 365 Field Service isn't just software; it's a tailored solution designed to tackle the unique challenges in facilities management. Whether it's optimizing scheduling, streamlining communication, or enhancing asset management, our solution is crafted to make your operations seamless. Together, we'll reimagine and reshape how your organization operates. It's not just about digital transformation; it's about evolving into a future-ready, agile, and industry-leading force and we love to be part of it.