Behind the Brand
Company: Velosio Expertise: Technology Software Tools CSP Level: Gold CSP Since: 2023 Website: velosio.com

How is Velosio company responding to the ever-changing needs of the FM world?

As technology evolves, so do the expectations and needs within the facility management sector. At Velosio, we are always at the forefront of these shifts, ensuring that our solutions not only keep pace but also anticipate future needs. With advancements in AI and automation, companies are rapidly moving from reactive maintenance to a more proactive, data-driven approach.

Microsoft Dynamics 365 Field Service, powered by AI and machine learning, offers next-generation capabilities that seamlessly adapt to FM needs. With built-in AI, tasks like generating work orders from simple customer emails can be fully automated, freeing up your team to focus on strategic activities rather than routine tasks. At Velosio, we specialize in implementing and optimizing these cutting-edge tools, empowering FM organizations to stay agile, reduce manual labor and enhance service delivery through advanced technology.

Why should FMs pick Velosio as a partner?

At Velosio, we don’t just provide technology—we offer expertise rooted in hands-on experience. Our team includes former field service managers, technicians and directors who understand the day-to-day challenges of facilities management. We speak your language, and we’ve worked with FM organizations of all sizes, from small businesses to global enterprises.

Our experience allows us to bring best practices, industry-specific insights, and unique solutions—like our custom-built IP for addressing FM-specific challenges—right to your doorstep. Whether you’re looking to optimize processes, reduce costs, or implement large-scale system changes, we have the knowledge and tools to guide your digital transformation journey. With Dynamics 365 Field Service and our tailored consulting services, we help your organization transition from good to great by maximizing efficiency, enhancing service and unlocking new growth opportunities.

How is Velosio changing the FM industry?

FM is evolving, and so are the tools required to run it efficiently. With Dynamics 365 Field Service, Velosio is driving this change by automating workflows, enhancing resource allocation and introducing predictive maintenance capabilities. The days of manually tracking work orders or using spreadsheets are over. Now, you can access all your critical operational data and workflows from a single platform, with mobile access for technicians and real-time updates on the status of work orders, assets and inventory.

One of our clients, for example, was manually handling more than 10,000 work orders a month. After implementing Dynamics 365 Field Service with our guidance, they automated the entire process, achieving a full ROI in just two months. With solutions like these, we’re helping companies reduce operational costs, improve technician productivity, and optimize resources to stay competitive in the FM space.

Tell us Velosio’s “why” in the FM world.

At Velosio, we believe in the power of technology to transform businesses from the inside out. Our passion lies in making life easier for facilities management professionals by providing tools that automate the complex and enhance the customer experience. We know firsthand how challenging the FM world can be—having worked in the field ourselves—and we understand that a successful digital transformation is more than just adopting new software; it’s about reimagining your operations for a more efficient, agile future.

Dynamics 365 Field Service is more than a product; it’s a solution specifically designed to tackle FM’s toughest challenges—whether that’s improving communication across teams, optimizing scheduling, or enhancing asset lifecycle management. By partnering with Velosio, you’re not just upgrading your technology, you’re evolving into a future-ready organization that can thrive in an increasingly complex and competitive market.

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