Set Up for Success
Networking through IFMA

“Connection in all its connotations – physical, social, technological, mechanical, historical, emotional, environmental – holds significant power over our lives. Without it, we can feel displaced, isolated. Connection grounds us. Connection makes things work. Connection leads to understanding, innovation, growth. We need those links and bonds to truly feel we are a part of our families, our workplaces, our communities and our world.”
Laurie A. Gilmer, P.E. CFM, SFP, LEED-AP
2022-2023 Chair, IFMA Board of Directors in IFMA’s FMJ, July/August 2022 issue
Knowing how to run facilities is just the beginning. Facility managers also must know how to maintain and improve all aspects of buildings and how to plan for the unexpected. Having a network of industry peers and mentors to help with everyday questions and in new and unusual situations could mean the difference between success and failure.
Finding connections within IFMA’s global community of more than 24,000 professionals can seem daunting, but engaging with IFMA’s networking groups can make networking easier. FMs can connect based on shared priorities and challenges and can build relationships and learn best practices for career improvement. With networking opportunities including local chapters, industry councils, communities of practice, events and the Engage forum, all professionals in the built environment can grow a network so they can leave a lasting impact on the world.
Local relationships
Building local relationships can help FMs address regionally specific challenges. IFMA’s Chapters offer a local source of education, information and interaction.
“With local chapters we can add that local flavor on top of everything else we learn about our profession,” says Lara Paemen, Managing Director of IFMA EMEA. “We can organize activities in the local language and go into detail in more specific local cases.”
With chapters located worldwide, these local communities offer FM professionals opportunities to connect at chapter meetings and events, giving professionals the opportunity to build relationships face-to-face. These networks provide a supportive environment for members to exchange best practices and stay updated on local industry trends and challenges.
Industry connections
IFMA’s councils give members access to industry specific networks around the world - from airports to country clubs to utilities. IFMA members can join one of 16 councils to make connections and start learning more about a specific industry.
“Having the opportunity to talk to facility managers who also work in airports has been invaluable,” said Shantel Woods, membership chair of the Airport Facilities Council. “Our members manage millions of square feet of airport space and ensure hundreds of complex systems operate every day. IFMA councils provide opportunities for facility managers who have the same industry-specific focus to come together. These opportunities open doors to trade information about best practices, improvement ideas to your skill set, and current processes to gain necessary resources to provide excellent service and manage our facilities successfully. We all exist to support the people, businesses, and infrastructures; you never can tell how much you know until you listen to others in the same field and then you realize, there is so much more you can learn.”
Participating in council activities, whether through online forums, webinars, council-specific events or committees, allows professionals to expand their knowledge and contribute to the development and advancement of their area of interest within the FM industry.
Topical discussions
Facility professionals can connect with others who share an interest in a particular FM topic, regardless of location or industry, by joining one of IFMA’s seven communities. Members communicate with colleagues around the world about issues, concerns and best practices specific to their interests, such as sustainability, workplace strategy, real estate and technology.
“One of the things that has kept me involved with IFMA for over 20 years is how genuine everyone is about sharing knowledge, best practices – what didn’t work and what should be avoided,” said Ted Ritter, IFMA Fellow and Chair of the Information Technology (IT) Community. “I think that’s a common thread no matter what segment of the profession you are in.”
Engaging with a community provides connections with FMs facing similar challenges and opportunities. It also allows professionals the opportunity to exchange ideas and stay current on industry developments specific to a field of practice. Communities offer webinars, discussion forums and other resources to foster collaboration and knowledge sharing among members.
“With technology, there’s a common thread – it doesn’t matter if you’re in Rotterdam or Phoenix or San Francisco or Hong Kong – you’re focused on the same challenges and benefits of applying technology. It’s been refreshing to continue the evolution of connectivity with people around the world,” said Ritter.
Global networking
Professionals can also build relationships with global and regional events. IFMA’s World Workplace and Facility Fusion events bring together professionals from diverse backgrounds, including facility managers, service providers and vendors. These are opportunities for FMs to expand their professional network by engaging in conversations, attending sessions and making connections with experts from around the world.
Networking at these events, and events in Asia, Europe and Latin America, allows FMs to gain insights into emerging trends and stay ahead of the curve while learning about different sectors, regions and areas of expertise within the industry. These diverse perspectives can broaden horizons, challenge assumptions and inspire fresh thinking.
Problem solving and support
IFMA also offers an online discussion forum that connects members from around the world. The Engage forum will connect peers and experts from around the built environment.
Engage allows members to seek advice and support from professionals who have encountered similar challenges in their roles. Whether a professional needs guidance on a specific issue, is seeking recommendations for solutions, or simply wants to brainstorm ideas, the forum provides a supportive environment for problem-solving. Leveraging the diverse expertise of the community can help facility managers find creative solutions to complex FM challenges.
Start building your village
Connecting with potential employers, industry influencers and decision-makers can open doors to exciting job prospects, projects and collaborations. Demonstrating expertise, engaging in thought-provoking conversations and leaving a lasting impression can set all facility managers apart from the competition.

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